Frequently Asked Questions

Frequently questions

Do Rebuilt Timers Have a Warranty?

Yes, the warranty is 6 months from installation. The timer will come stamped with REECO TIMER CO LOGO and remanufactured date stamped. If this timer is not use right away and for stock. You simply write on the timer with marker of the date of installation and that’s when the warranty goes into effect.

What is required to send back an In-Warranty Timer for Repair?

If a timer comes back, a warranty sheet is provided with all timers that need to be filled out. Saying for example, “Not Working”. That is not a satisfactory. We have to have exact complaint.

What voids a warranty?

Timers that are oiled, date stamped removed and seal broken, wires cut, motors moved or taken off, we will not honor warranty. Makes the rebuilding process take longer. We need to bring the timer back to its original state.

How to prolong the use of rebuilt timers?

Customers ask us how they can make the timers last longer on the machines. All the components and loads pass through the timer. Make sure all loads or components are working right to specs. Water valves, Main motors, Door locks etc. That amperage is correct. Bearing are good so there is no drag on the main motor to cause amps to rise. This will bring longevity to the timer.

What Troubleshooting Steps can I take Before I send a Timer in for Repair

1. If a timer is not advancing, do not spray WD 40 or oil and grease to try to solve the problem. There could be more wrong with the timer, worn gear, missing tooth on gear. Motor failure etc. Also WD 40 is flammable when between two contacts. You may think you are oiling the motor or gear, but 90% of the time it ends up in the contact block causing it to be an insulator. When the amperage from the load will cause a fire with carbon it can be smelt and visible on boards and cams.

2. Most times if a timer is stopped in one spot it’s in an idling position waiting for another command from example pressure switch to be satisfied or drain switch. If you are able to rapid advance the timer through that sticking point, it’s most likely not a timer problem.

3. Timers that get stuck in many positions most likely are a timer problem.

4. On WASCOMAT timers Gen 5 and 6, make sure plug connections are tight. From taking them on and off can loosen prongs, not a good connection and timer will not work.

5. IPSO AND PRIMUS MAIN TIMERS should never be advanced by grabbing the shaft with vise grips or pliers. They are direct drive with the motors. And you will take off teeth of the gears. Do not manually advance with prying with a screwdriver. You will destroy gear train. Makes the rebuilding process take longer.

6. Make sure on GR 5069 Continentals those ¼ terminals are not touching each other, this will cause a rapid advanced condition.

7. Screw length on timers. Make sure your screws are the correct length so they do not go through the frame and stop the cam from turning. That will jam the timer and it will not advance.

8. Make sure jumper wires that are on timer are correct location or there will be erratic condition.

9. When timers are sent to REECO TIMER CO, the wires that are on timer go back on timer the same way received